I went through Dean optimization program in 1981. I joined his Super Support Program in 2001 and had him re-optimized my practice in 2001. I hired Dean on the suggestion of one of my mentors. As a young practitioner, Dean helped me to organize both my clinical as well as administrative systems in the office. He also was instrumental in training my staff (and a relatively inexperienced orthodontist) in the delivery of orthodontic care. His systems and constant support by phone and in person were not only comforting, but also critical in shaping my practice. And after almost 30 years, I still use many of his systems. They are outstanding!